Privacy Policy
Last updated: December 4, 2025
Information We Collect
When you contact PureCrest Chandler Decks or request our services, we collect information that helps us serve you better. This may include:
- Your name, phone number, and email address
- Your property address and details about your project
- Communication preferences and project specifications
- Payment information for completed services
How We Use Your Information
We use the information you provide to deliver quality deck building services. Specifically, we use your information to:
- Respond to your inquiries and provide project estimates
- Schedule and complete your deck construction or repair work
- Process payments and maintain project records
- Send you updates about your project and appointment reminders
- Improve our services based on your feedback
Information Sharing
We respect your privacy and do not sell your personal information to third parties. We may share your information only in these situations: with service providers who help us operate our business (like payment processors), when required by law or to protect our legal rights, or with your explicit consent.
Website and Forms
Our website may collect standard information through cookies and analytics tools to help us understand how visitors use our site. When you submit a quote request through our online form, that information is transmitted securely. You can disable cookies in your browser settings, though this may affect some website functionality.
Communication Preferences
We may contact you by phone, email, or text message regarding your project. If you prefer not to receive certain types of communication, please let us know and we will honor your preferences. You can opt out of promotional messages at any time while still receiving important project-related updates.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure. We maintain physical, electronic, and procedural safeguards to protect your data.
Photo and Video Usage
We may take photos or videos of completed projects for marketing purposes. If we plan to use images of your property, we will request your permission first. You have the right to decline or request removal of any photos featuring your property.
Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Project records are maintained according to industry standards and legal requirements. If you would like us to delete your information, please contact us and we will honor your request where legally permissible.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
PureCrest Chandler Decks
855 W Tyson St, Chandler, AZ 85225
Phone: (480) 863-9694
Email: hi@chandlerdeckbuilder.com
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.